What is the process if a machine is returned damaged or damaged is found?

Our equipment goes through a full check in process, if any damage by the customer is found or we are already aware and have receive the machine the follow steps are taken:

• Damage report created
• Work order created
• Quote damage (Internal or External)
• Send email to customer showing Pre-inspection report and post rental Damage Report
• Invoice charges
• Repair machine

‍